customer service department of my preferred area. She was rude and self-centered. U-Haul is the home of the.95 cargo van rental in Gainesville, FL, reserve a van for your moving needs from U-Haul at University of Florida! 3 times I had to drive cross country and 3 times they have screwed. Stay away from U-Haul! But he works for them. So I called U-Haul again and the scheduling lady pretty much yelled at me to just go there that the truck was guaranteed for me and that the storage place needed to update their system. It's been over a week and no action has been taken credit my account.
Be the first one to find this review helpful Chris of Peoria, IL Verified Reviewer Original review: Aug. He called me personally the next day to tell me I had got him in trouble and they had fired him. The call never came.
18, 2018 We had a 4 days reservation of 10 truck needed to move our belongings. And now my belongings are very inconveniently located on the fourth floor of that bloody building that I can't even get into. Left my six boxes in the lobby without refund. Also, we had items that fell off the carts as we were wheeling them into the elevator as you had to go over this serious bump as you entered and items were falling off the cart and breaking. I called and was on hold for 45 minutes. You wake up all stressed out knowing you have to go to a U-Haul location and deal with them to get a truck, then load the truck and unload at the storage center, then bring the truck back. On 10/26/2018 Rating: My bank acct was screwed up because i was charged two times now the bank is investigating. Unfortunately, at the moment there was no availability and that we had to wait a bit so that was a little disappointing, but the company offered to call us back when there was availability. I told him that we would not take it and needed another option.